Get Connected Through ‘’

Posted: November 27, 2012

Double Click

Several weeks ago, I was technologically surprised by a non-geek. Over the phone, a good friend of mine and I were discussing a problem with his home PC. For some strange reason, he could not get a particular Microsoft Excel formula to work properly.
At work, an application downloaded onto our computers allows IT people to take a look at an individual’s machine, so that the user can show the technician what is wrong.
Another geek way to access a computer is built into MS Windows, called “Remote Desktop Protocol.” This only allows the person logging into the computer to see the screen. This makes it useless in helping to solve problems. I suggested to Steve that he install a program I use on a regular basis, “Team Viewer,” which I have written about previously.
Then, Steve said, “Why don’t you just use “Join me?”
He explained that “” quickly establishes a remote connection between computers. He has used the program to link to his kids’ machines while he was out of town. Since I always like to learn new things, I asked for a demo.
There are many programs which do pretty much the same thing. Some of the more popular remote computer access applications are “DameWare,” “Go to Assist,” “PC Anywhere,” “LogMeIn” and many, many others. Some of these charge for their services and others are free.
When Steve showed me how easily and flawlessly “” works, I decided to give it a try.
First, if you are the person who needs someone to log onto your computer and take a look, open your browser and type in “” in the address bar. It will automatically add “https://” and take you to the site.
Now, if this is the first time you have used it, go to “Share,” “Basic” and the large orange arrow button. This will start downloading the small executable file to your computer. Once the download has finished, find the file and double click it to start “”
Once installed and running, you can click the “Share” button and a nine digit code will be generated. It will show something similar to, “” The nine digit number varies each time you use it. All you have to do now is give the number to the person you want to invite to your computer.
They go to “,” add the code to the “Join” text box and click the green arrow to link to your computer. Do not worry about anyone else using the code. Once you end the session and close, someone else would need a new code, generated only by you, to access your computer.
“” includes many other features such as voice and text chats, file transfer and more.
There you go. Next time you have to give or receive help on your computer, I hope you remember to give “” a try. This is another free application provided by “” Keep in mind there is a “pro” version, which offers more.

Contact Ron Doyle at